A Congress of Entitlements
”. . . I received an email recently containing claims about U.S. Congress members' pensions. Some seemed too generous to be true, so I did a little digging and came up with some facts to refute some and support others . . .”

Protect Yourself from Identity Crime
”. . . The credit card companies have trained us well, insisting that when you sign your card, you are protecting it from unauthorized use. But how many times have you paid without the merchant verifying the signature on the card? . . .”

American Workers Need Not Apply
”. . . When U.S. firms send their factories, call centers, and other operations outside the U.S., they commit a form of treason that threatens to upset our way of life . . .”

Who Will Speak for the Nuba?
”. . . What is happening in Sudan is, in part, similar to the persecution of Native Americans and Australian Aborigines: one culture imposing itself upon another, displacing or obliterating it in the process . . .”

Don’t Be Hating the Homeless
”. . . Mayors of cities across America, in an attempt to placate their citizens, have caved to the pressure exerted by those who call the homeless “bums” . . . these folks want police to force the homeless off the street . . . clearly, government would prefer to treat its less fortunate citizens as criminals . . .”

Before You Spend Another Dollar on Advertising
”. . . I've noticed an interesting dichotomy in the marketplace recently. There are some marketing professionals who seem to "get it," the shift in modality occurring in advertising today. They embrace new ideas and techniques, and readily evaluate their business goals in light of market realities. Then there are the die-hard, mass-media types who seem to think that we can use the methods today that we used in past decades . . .”

Ten Tips for Small Business Leaders
”. . . You may have management skills, but leadership is a higher standard that few care to hold. Small business owners need to be strong leaders, or they may pay a price; higher turnover, absenteeism, and productivity losses are common consequences, even among good managers . . .”

Preparing Your Company for e-Business
”. . . Whether you retain professional strategists or not, you must focus on selecting and defining the key customer groups you will pursue online. You will have to find out how your customers see your business processes and the truth about their experiences with you on the front lines . . .”